Contact Us
Questions, corrections, or feedback about this site.
While you're here, browse the full Cheesecake Factory menu or check Happy Hour times for your next visit.
Get in Touch
Spotted an outdated price, a menu item that's changed, or something that just looks wrong? We'd genuinely like to know — this site is only as useful as it is accurate.
You can reach us by email at [email protected]. We read every message and reply as soon as we can.
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Prefer to write here instead? Fill in the form and it lands in the same inbox.
Response Time
We read every submission but can't guarantee an individual reply to each one. Corrections are typically reviewed and updated within a reasonable time.
For Order & Reservation Issues
This site cannot help with orders, reservations, refunds, or in-restaurant issues. Please contact The Cheesecake Factory directly through their official website or app for anything related to an active order or visit.
Who You Are Writing To
Your message goes to the Cheesecake Factory Menus team, the small group behind this guide. We are an independent, unofficial guide, not part of The Cheesecake Factory, and the same people who read your email are the ones who check the restaurant's official menus and fix the numbers on this site. A wrong price or a missing dish is exactly the kind of message we act on. You can read more about how we work on our About page.